Install Market 1924 for a faster, app-like experience.
Describe products accurately: truthful images, correct size/color/variant information, correct materials, and any important defects disclosed. Don't list a different product from what's shown or invent a fake "original price" for a discount.
Keep your stock counts accurate. A buyer paying for something that turns out to be unavailable is tracked as a stockout — repeated stockouts can affect your store's visibility.
Confirm paid orders promptly, prepare items within your stated timeframe, and send the correct item.
Prices are in Ghana cedis and must match what's actually charged at checkout. Discounts must be real.
Don't ask buyers to pay you directly or cancel a Market 1924 order to pay privately. This removes buyer protections and can lead to suspension.
Use buyer information only to fulfill their order. Don't add buyers to marketing lists or contact them outside of what's needed to complete the sale.
Cooperate with Market 1924's dispute and return process. Refund decisions are governed by platform policy, not decided unilaterally by either party.
Counterfeit goods are prohibited. You must have the legal right to sell any branded products you list.
Illegal or restricted goods aren't permitted. Market 1924 staff can remove listings that violate this.
Any future photo enhancement tools may only improve background, lighting, crop, or clarity — never alter the actual product's color, shape, or features.
Communicate respectfully with buyers and Market 1924 staff. No threats, harassment, discrimination, fraud, or spam.
Information you provide during onboarding must be accurate. Fraudulent documentation can result in permanent removal.
Depending on severity, Market 1924 may warn a seller, reduce a listing's visibility, freeze a payout during investigation, or suspend a store. A single minor mistake doesn't lead straight to permanent removal.